FAQ

FAQ

last updated 21 October

Virtual Login to Boomset | back to top


How do I log in to Boomset as an attendee?

1. Go to: https://virtual.boomset.com/event-login/115633
2. In “Sign In” enter the email address at which you received the email with your ticket to the event.
3. Click “Continue”
4. On the screen that says “New Pin” click “Continue” again. (Note: if you already have a PIN, it will say “Please enter your PIN.” If you do not remember your PIN, click “Request a New PIN”) This email will come from ilta@iltanet.org with the subject “Here is your Event PIN”
5. Enter the PIN from your email and click “Continue”


I am getting errors loading the Boomset page, what do I do?

Make sure you are using Google Chrome or Microsoft Edge as your browser; do not use an incognito window to log in.
Clear your cookies and cache, then reopen your browser.
Check with your IT team to see if you have any company policies that might prevent loading the website.


How do I log into the Boomset app on mobile?

Make sure you have signed in on Desktop (Chrome or Edge) first, and that you have your PIN set.
Download the Boomset EventApp from the Apple Store or Google Play Store and launch the app on your device
Choose “Sign in with another method”
Choose “Sign in by email”
Once you receive the email confirmation from the Boomset Platform to your Account, open that email using an email app on the device you are attempting to install the Application, and it will automatically connect you to our event.


What is the “event code” the mobile app asks me for?

JTBOK


I’m not receiving the PIN email from Boomset, where can I find it?

When you re-request your PIN, make sure you press “Continue” after pressing “Request a new PIN.”
Check your Junk and Spam accounts.
Search in your mailbox including "All Folders" for the email from “ilta@iltanet.org” and the title is “Here is your Event PIN.” Often the email is auto-filed into a folder because of a mail rule.
Make sure you are using the correct email to log in (the one your ticket was sent to). The exact email address is important. This can affect you if you use an alias for your email, for example.
Make sure you are using Google Chrome or Microsoft Edge as your browser; do not use an incognito window to log in.
Clear your cookies and cache, then reopen your browser.
Check with your IT team to see if you have any company policies that might prevent receipt of the email.


I logged into Boomset on my Desktop and I don’t see the event. What do I do?

Make sure you have signed in via Google Chrome or Microsoft Edge
On your desktop, make sure you are logging in to this link (instead of directly from Boomset.com): https://virtual.boomset.com/event-login/115633
Make sure you are using the correct email to log in (the one your ticket was sent to). The exact email address is important. This can affect you if you use an alias for your email, for example.


I logged into Boomset on mobile and it says “It looks a little empty in here” What do I do?

Make sure you have signed in on Desktop (Chrome or Edge) first, and that you have your PIN set.
Download the Boomset EventApp from the Apple Store or Google Play Store and launch the app on your deviceChoose “Sign in with another method”
Choose “Sign in by email”
Once you receive the email confirmation from the Boomset Platform to your Account, open that email using an email app on the device you are attempting to install the Application, and it will automatically connect you to our event.


I am a Business Partner. Logging in this way shows me my booth as an attendee; how do I log in to change my booth information?

The primary business partner on your account received an email with the title "Welcome to Boomset" from "noreply@boomset.com." In that email is a blue button that reads “Click here to set up your virtual booth.” That link is personalized to your team; if anyone else from your team needs access to booth setup they should get that email forwarded from the primary business partner.
For more information about editing your Booth, please see the videos here: https://www.iltacon.org/sponsors/pathtosuccess , especially the video “Getting Started,” “How to set up your Virtual Booth,” and “Information Tabs”


I am a Business Partner. Logging in this way shows me my booth as an attendee; how do I log into the Lead Retrieval app?

The Lead retrieval License is Separate from the Boomset app. The primary business partner on your account received an email with this information.
Lead Retrieval is handled by a single organizational license, assigned to the Accounts rep, so this login is good for the entire team. The login credentials or email can be forwarded to anyone who needs access to login.
For more information about utilizing the Lead Retrieval app, please see the videos here: https://www.iltacon.org/sponsors/pathtosuccess, especially the video “Lead Qualifier App,” “Leads Management,” and “Design a Lead Qualifier Form.”


I still have questions about logging in. What should I do?

Please email your questions with as much detail as possible (and screenshots if available) to support@iltanet.org.


I am trying to view sessions but seeing a black screen. What do I do?

This often happens if you have selected a future session that has not yet started, or one that is not available digitally. Check the session date and time to ensure it is a current session.

Alternatively, you can consider filtering the sessions by the tag “Digital” by going to the funnel icon in the upper right hand corner, searching for and selecting “Digital” then clicking done. This will help you see sessions that are available virtually.


Does Boomset work with my audio device?

Boomset supports any Sound Device that can be used in Google Chrome and doesn’t have its own proprietary drivers to run.
• Make sure that the device is available from your Local Computer.
• Be sure that you have allowed Google Chrome to Access the Headset. You can do this from the Lock located left of the URL. Click this, and select Allow for both Camera and Microphone
• Once in a Call, Using the Streaming window, you will see a Gear Icon and a listing for the Settings Menu
• Select the Bluetooth device as a default for the call.


Can I copy my schedule from Boomset to Outlook?

Unfortunately Boomset does not offer this feature, but it has been a popular request and we have noted it for development after this conference. It is an option to add sessions to Outlook from the event session search which is a separate website. To do this, log into ILTANET and then go to this link: ILTA Connect - Identity Portal


I am a digital attendee and I can hear one speaker but not another. How can I resolve this?

When encountering issues on the platform we need to ensure we are using the latest versions of Google Chrome and or Edge Chromium. If so, the immediate action to take is to access the platform on a clean browser. Either by opening an incognito window, clearing cache & cookies, and or switching browsers. Meaning if we are using Chrome please switch to Edge and vice versa, however a refresh usually does it. We can ask them to perform the above and advise us to disable all VPNs and Firewalls as well, as this will also have an effect on the platform.


I'm logged into Boomset but can't hear the speakers, what do I do?

If you are still having audio Issues, Please check the lock next to the URL, and ensure you have "Allowed" your Speaker, and/or Audio. Also, please check to make sure, by right clicking on the tab, to see if you have the tab Muted


I cannot see the Q&A or the Polling Tab referred to in Sessions

Polling, Q&A, and Chat is available from the Sidebar in the Session via Tab Navigation at the top. Please check the constraints and view size of your Window to make sure this isn’t hidden from you through scrolling.



General | back to top


What is LegalSEC Summit?

The LegalSEC Summit is two days all about security for legal.


Who should attend LegalSEC Summit?

LegalSEC Summit is designed for technology professionals at every level who manage security, governance, risk, and compliance in support of the practice of law.


When is LegalSEC Summit?

LegalSEC Summit will take place 21 and 22 October.


How will LegalSEC Summit be presented - in-person or digitally?

LegalSEC Summit will be 100% digital for 2021.


Where can I see an agenda and educational sessions?



What are the registration rates for LegalSEC Summit?

Members may register for $599 until October 7 ($699 Oct 8 through Noon Central Time on Oct 18); qualifying non-members may register for $699 until October 7 ($799 Oct 8 through Noon Central Time on Oct 18). Registration closes at end of day (central time) on Sunday 17 October.


Who may register for LegalSEC Summit?

ILTA Members and non-members are eligible to register for LegalSEC Summit. Non-members are those individuals who qualify for ILTA membership but haven't become members. Individuals with a business interest (consultants) must be ILTA 365 corporate sponsors and must purchase a digital booth space to participate in LegalSEC Summit.

When do registration rates for LegalSEC Summit increase?

Late registration fees will be in effect beginning October 8.

How do I register and pay for a group from my organization?

1. Email events@iltanet.org with the request to pay for a group of registrants from your organization on a single invoice or to purchase a Firm Pack.

2. Have each of your intended registrants access the registration page (must be logged in). Upon logging in, the registrant will be able to select the Register Now button to start the online registration process.

3. Have each registrant go through the process and select “Pay Later” at the end. Each registrant will be assigned a Registration submission number (REG-XXXXX). Once all registrants have completed the Registration Request, email events@iltanet.org with the names and registration ID numbers (we can look this information up) for everyone you would like on the group invoice. We will confirm the submissions, and we will issue an invoice (honoring any eligible discounts). Upon receipt of payment, registrations will be confirmed and email confirmations will be issued.

Timely and accurate submissions are very important. Any delays or inaccuracies could result in higher fees.

It is important to note that no registrations will be processed or confirmed until payment is received. All registrations must be complete by end of day 17 October 2021.

What if I need to cancel my registration?

Registrations are non-refundable. If you need to cancel please contact events@iltanet.org or via USPS to ILTA Event Cancellation 159 N. Sangamon, Suite 200 Chicago, IL 60607.

Where can I find more information about LegalSEC Summit registration?


English is not my first or primary language - will you offer foreign language translation?

The Boomset Platform used to deliver LegalSEC Summit has auto-captioning feature built in to deliver caption in over 70 languages.



Business Partners | back to top



Where can I see what sponsorship opps are available?


Who can I contact with questions about sponsorship?

Email our Business Partner team at sponsor@iltanet.org with any questions about LegalSEC Summit sponsorship.

May I participate in LegalSEC Summit activities at the ILTA365 level?

Yes, sponsorship opportunities are open to ILTA Corporate Sponsors at the ILTA 365 level and above.

How many staff can we send?

Each LSS sponsor may have up to 7 digital badges. At least one of those badges much be allocated to the person setting up the digital exhibit space.

Will there be a digital exhibit hall?

Yes, each business partner will have a digital presence within the Boomset platform.

I received an email saying I could purchase an attendee list for LegalSEC Summit. Is that legitimate?

No! ILTA does not provide registration information to a third-party.